EXCLUSIVELY SPECIFIED T/A MANHATTAN LIMOUSINES PTY LTD
ABN: 76149296579 T/A MANHATTAN LIMOUSINES
TERMS & CONDITIONS
||Manhattan Limousines, Exclusively specified Pty Ltd Operator, Chauffeurs,
Drivers HC cars & TV plates.
||the individual/s, hirer or company making a reservation, and/or
any person or persons’ representative or guest thereof.
*Happy Hour & Special Price Rates:
Does not apply for Weddings & Formals. Special Price rate only applies for a two consecutive hour hire period and all travel must be within the Sydney Metropolitan area.
A payment of $500.00 per Limousine and $100.00 per Sedan is due upon booking confirmation. The balance (cash only) is due on the day, or 48 hours prior to hire, unless pre-arranged with management. Please note that all deposits are non-refundable or transferable. The hirer accepts that upon payment of the required deposit that they accept all Terms & Conditions which are also displayed on our website.
General Hire & Formal Deposits:
A minimum payment of $200.00 per Limousine is due upon booking confirmation. The balance is due on the day, or prior to hire, unless pre-arranged with management. Please note that all deposits are non-refundable or transferable. The hirer accepts that upon payment of the required deposit that they accept all Terms & Conditions which are also displayed on our website:
Bookings cancelled within three months prior to the Wedding Date booked will be charged the total amount of booking unless extra-ordinary circumstances can be shown. Vehicles cancelled before this will receive no refund of deposit.
Cancellations - General Hire & Formals
General Hire/Formal bookings cancelled with 28 days prior to the date booked will be charged to total amount of booking. Vehicles cancelled before this will receive no refund of deposit.
All cancellations must be in writing by email or fax.
Once you have confirmed your booking sheet outlining your time allocations for the day, any changes must be given within 30 days of the wedding taking place, otherwise we have the right to refuse any such changes due to our tight booking schedules.
if you have booked a car for a job and you do not show or cancel at the last minute you will be required to pay for the full price quoted.
Whilst we will accommodate passengers during their travel, overtime and waiting time may be charged in 15 minute increments should the booking go past the finish time of said booking, delays at airports incurring waiting time, and pick ups that are late. This charge is to be paid direct to the Driver at end of travel in cash at a rate of $100 per 15 minutes.
Manhattan Limousines will endeavour to get you to your destination safely, comfortably and on time, however things do happen and allowances must be made for traffic holdups, weather, illness or vehicle breakdowns, etc. We cannot be held liable for those circumstances which are beyond our control. Should there be a mishap or vehicle breakdown another vehicle from will be dispatched to complete your function. Note that our Terms & Conditions also cover subcontract cars and Drivers brought in, in an emergency. No refund will be forthcoming unless Manhattan Limousines is unable to solve the situation or problem at hand.
Our Insurance Policy covers all authorized persons travelling in the vehicle en route to their destination. Unless chauffeur assisted, passengers assume personal liability when entering and exiting vehicle.
We reserve the right to demand full compensation for payment of any damage caused by passengers or hiring parties travelling in vehicles.
The person booking the vehicle takes full responsibility that all alcohol brought into the vehicle for consumption whilst on route is done so by persons over 18 years of age.
No food is to be consumed inside vehicles whilst en route to destination.
There is no smoking and any form of contraband permitted to be used in vehicle.
Seat belts are fitted to all vehicles and under current legislation must be applied and fitted by each person travelling in vehicle, unless otherwise authorized.
Children and infants travelling in vehicle must adhere to normal child safety restraint rulings as per current R.T.A. guidelines.
The driver or operator of the hired vehicle at time of job has the right to refuse any person or persons from car who is behaving badly and the driver has the right to terminate and cancel job at hand without a refund.
Missing or Damaged Equipment or fittings to the vehicle:
If there is any deliberate or malicious damage done to the vehicle, then the repair will be quoted at a cost with an additional administration fee charged by Manhattan Limousines.
Repairs to Vehicle:
Any repairs that are required will be appropriately quoted by a qualified repairer.
Missing or Broken Glasses ‐ there will be a surcharge of $20 for each glass that is deliberately broken whilst the car is being hired. (Champagne flutes and tumblers)
Any additional cleaning fees due to inappropriate or irrational behaviour will be charged at a flat rate of $350. (This includes carpet steam clean and washes down inside vehicle.)
The hirer shall be responsible for the behaviour of all passengers and shall be held responsible for any damage caused to the vehicle. This includes irrational behaviour resulting in damage to the vehicle or its contents by a third party. The hirer must fully agree to be held liable for the retail cost of any repair as a consequence of any damage caused.
Irresponsible behaviour that causes damage to the vehicle or endangers the safety of other passengers will not be tolerated. This includes, but is not restricted to: sitting on the exterior of the vehicle, hanging out of windows, shouting abuse, rudeness or intolerance with the driver, arguing with the driver, misuse of equipment, fixtures or consumables as well as damage to the exterior of the vehicle.
Opening of the emergency hatch is forbidden. This is for emergencies only and fines will apply if not adhered to. Such behaviour may, at the discretion of the driver and Manhattan Limousines, result in immediate termination of the hire of the vehicle without compensation. In addition, the hirer shall be held liable for any damage caused by this behaviour.
The hirer accepts that the DVD, CD, TV’s and other equipment is provided as a courtesy. In the event that the equipment fitted to the vehicle malfunctions prior to or during the hire, Manhattan Limousines accepts no liability whatsoever and no compensation shall be provided nor will the Company provide a refund.
All personal identifiable information collected is treated in the strictest confidence and will not be disclosed in full or in part to anyone other than Manhattan Limousines booking and billing bureau. The technology adapted for Manhattan Limousines use is constantly maintained in order to protect all information collected. At any time, you may request to see what information has been recorded regarding your personally identifiable information.
Credit Card Charges:
Payments by Credit card will attract a surcharge as follows: MasterCard & Visa – 2%;
Note: due to the length of the new stretch limousines, access into some suburban streets may be restricted and pickup/drop offs at front door may not be achievable.
Manhattan Limousines Terms & Conditions are current and subject to change without notice.
DRUG & ALCOHOL POLICY
As a responsible Operator of Bus Charters & Tours, around Sydney, we are committed to a ZERO tolerance on Drugs & Alcohol.
We aim to achieve our goal, through the following objectives:
Ø Active commitment by Management
Ø Ongoing identification & review of hazards
Ø The establishment of procedures for all activities that have been identified as posing a risk
Ø The provision of all relevant training & information to employees & contractors
As we operate on a zero tolerance policy, the associated risk to the operation is diminished.
A risk assessment has determined that there is no requirement for any supporting or testing measures.
Should the Manager suspect a Driver, then the NSW Police will be asked to intercept & test the Driver.
Any Driver found to be under the influence of Drugs or Alcohol; will have their employment terminated immediately.
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